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  1. February 26, 2022

    Telstra Smart Modem Gen 3. Because the modem matters

    Watch this video to learn more about the Telstra Smart Modem Gen 3 with voice backup for nbn customers, a hybrid modem that combines the power of Telstra’s fixed and mobile networks for a more reliable connection.

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  2. October 01, 2021

    How to troubleshoot your telstra internet and phone services on nbn™ FTTP, FW & HFC connections

    Watch this video to learn how to perform an isolation test on a Fibre to the Premises, Fixed Wireless or Hybrid Fibre Coaxial nbn™ connection.

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  3. October 01, 2021

    Check out the Smart Wi-Fi Booster (Gen 2)

    Telstra Smart Wi-Fi Boosters connect wirelessly to your Telstra Smart Modem to give you guaranteed Wi-Fi in every room. 

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  4. August 01, 2020

    What is Telstra Smart Modem Gen 2?

    Watch this video to learn more about the Telstra Smart ModemTM GEN 2 with voice backup for nbn customers, a hybrid modem that combines the power of Telstra’s fixed and mobile networks for a more reliable connection.

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  5. July 12, 2020

    Self Installation - Telstra nbn

    The option to connect to the nbn network if you're confident with installing your own devices and if your home set-up is fairly simple. You're eligible for a self-install if you match the following description:

    1. You do not have a security or medical alarm.

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  6. June 20, 2020

    How to set up your Telstra Smart Modem for nbn – FTTN and FTTB

    If you have an nbn™ FTTN or FTTB internet connection, this video will show you how to set up your Telstra Smart Modem.

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  7. June 15, 2020

    How to set up your Telstra Smart Modem for nbn – FTTP and FW

    If you have an nbn™ FTTP or FW internet connection, this video will show you how to set up your Telstra Smart Modem.

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  8. June 14, 2020

    nbn™ Hybrid Fibre Coaxial (HFC) installation guides

    The standard NBN installation involves installing the utility and connection boxes as close as is practical to the existing telecommunications equipment inside and outside your home.

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  9. May 17, 2020

    How to self-install your nbn™ Connection Box and Telstra Smart Modem - FTTC

    If you have an nbn™ Fibre to the Curb internet connection, this video will show you how to set up your nbn™ FTTC Connection Box and Telstra Smart Modem.

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